Maintenance Inspection and Repair Service Management System "Field Planner"
A sub-order type web system specialized in after-sales service! We visualize operations and support advanced after-sales service.
We support the improvement of customer satisfaction through the efficiency of after-sales service! ▽Web-based Maintenance Inspection and Repair Service Management System 'Field Planner' Integrates the entire series of after-sales service operations such as inquiry reception, technician arrangement, on-site work, history reference, estimates, and reports. <Implementation Effects> - Enables accurate information capture and sharing. - Allows for history management and reference for each piece of equipment. - Reduces arrangement mistakes and omissions, shortening the lead time until work completion. - Enables information reference from the repair site using a tablet. In other words... 'This leads to increased customer satisfaction and trust!' <Target Industries> All industries engaged in repair and inspection services. <Applications> Repair and inspection reception, repair arrangement, repair reporting, service personnel management, technician assignment, maintenance contract management, etc.
- Company：応用技術 ソリューション本部〈産業事業部〉
- Price：Other
